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16 ··· Vocera Configuration Guide
About the Vocera System Software
The Vocera system software runs on the Windows Server 2003, Windows XP
Professional, or Windows 2000 Server operating systems. Vocera system
software includes:
• Main Components
• Software Utilities
• Specialized Modules
• Optional Software Components
Main
Components
• Vocera Server Program—provides the central system functionality, and
calls on the other components for specific services.
• Embedded MySQL
TM
Database—stores user profiles (which contain
personal information and badge settings), group and location information,
and system settings.
• Nuance
TM
Speech Recognition, Verifier, and Vocalizer
TM
Software—
provides the speech recognition, voiceprint authentication, and text-to-
speech engines used by the Vocera voice interface.
• Apache / Tomcat Web Server—hosts the browser-based Administration
Console and User Console applications.
Software
Utilities
The Vocera system software includes the following utilities:
• Badge Properties Editor—lets you set values for badge properties so the
Vocera badges can connect to the wireless network. See Using the Badge
Properties Editor on page 64.
• Badge Configuration Utility—downloads the properties you set with the
Badge Properties Editor, as well as any firmware upgrades, to your badges.
See Configuring a Test Badge on page 74.
The vconfig utility—lets you interactively set individual properties and
download individual firmware components to a badge. An online help
system on the Vocera server computer shows explains how to use the
vconfig utility. Open the help system by navigating to
\vocera\config\help\vconfig\index.htm in your browser.
- Vocera Configuration Guide 1
- What’s New? 3
- Time zones for 4
- Support for 4
- What’s New? ··· v 5
- Contents 7
- Contents ··· ix 9
- Contents ··· xi 11
- Contents ··· xiii 13
- Introduction 15
- Components 16
- Software 16
- Utilities 16
- Specialized 17
- Optional 18
- About This Guide 19
- Installation and Setup 21
- System Requirements 23
- Requirements 24
- Administration 26
- Configuration 27
- Hardware 27
- Multi-Site 27
- Setting Up Dr 30
- Configuring 31
- Upgrading Vocera Software 34
- Backing up Vocera Data 35
- Removing Vocera Software 35
- Upgrading Properties Files 37
- Fault Tolerant Configurations 41
- Prerequisites for a Cluster 43
- Setting Up the 45
- Primary Server 45
- Secondary 47
- Creating the Tomcat Resource 48
- Testing the 51
- Making the 52
- Available 52
- Badges ··· 55 55
- Removing an 58
- Earlier Version 58
- Specifying TCP/IP Properties 59
- Configuring New Badges 63
- Using the 64
- Properties 64
- Setting General 65
- Setting Security 66
- About WPA 69
- Setting TCP/IP 70
- Advanced 72
- Configuring a Test Badge 74
- Configuring New Badges ··· 75 75
- Configuring New Badges ··· 77 77
- Managing Badge Properties 79
- Restoring Factory Settings 81
- How to Restore 82
- Factory Settings 82
- Displaying the 86
- Navigating in 88
- Monitoring Badge Activity 89
- About Vocera Telephony 93
- Upgrading Vocera Telephony 106
- Removing the 107
- Telephony 107
- Connecting Telephony Cables 113
- Managing Vocera Telephony 117
- Working with Phone Numbers 118
- Configuring Access Codes 119
- Configuring Toll Info 120
- Configuring Telephony PINs 121
- Additional Setup 122
- Selecting a Site 124
- Shutting Down 126
- Control Panel is 126
- Troubleshooting Telephony 129
- PROCESS.4 = TELEPHONY 134
- Working with Pagers 135
- Pagers and 136
- Subscriber IDs 136
- Forwarding 137
- Calls to a Pager 137
- Users and Groups 143
- Setting Up Users and Groups 145
- Collecting Site 146
- Collecting User 146
- Name Data 146
- Collecting 147
- Group Data 147
- Setting Up 148
- Users and 148
- Completing the Configuration 149
- Testing the Configuration 152
- Managing User Profiles 155
- Before You Add Users 156
- Managing the Inner Circle 160
- Removing User Profiles 162
- Working with Groups 163
- About Groups and Sites 165
- Group Managers 165
- The “Everyone 166
- Everywhere” 166
- About the “Panic” Group 167
- About the “Operator” Group 167
- Recording a Name for a Group 167
- About Groups and Departments 168
- Departments 169
- About Call Forwarding 170
- About Instant Conferences 171
- Working with Permissions 173
- Accumulating Permissions 174
- Default Permissions 174
- Revoking Permissions 175
- Using the Address Book 177
- Sample Address Book Entries 179
- Night-Bell 180
- User Console Overview 181
- Speech Recognition 183
- Voiceprint Authentication 185
- Voiceprint Commands 186
- Troubleshooting Voiceprints 187
- Alternative 190
- Spoken Names 190
- Recording Utterances 191
- Recording 193
- Badge User 193
- Utterances 193
- Sites and Locations 201
- Working with Sites 203
- Site Terminology 204
- About the 205
- Current Site 205
- Global Site 205
- Using Site Filters 206
- Transferring Site Data 206
- Recording a Name for a Site 206
- Working with Sites ··· 207 207
- Working with Locations 209
- Defining Locations 210
- Recording a Location Name 211
- Server Administration 213
- Shutting Down Vocera 216
- Logging Off 217
- Hiding the 218
- Vocera Server 218
- Control Panel 218
- System Settings 221
- Maintaining the Server 223
- Importing Data 224
- Templates 225
- Sites and 226
- Validating and 226
- Exporting Data 227
- Updating the Vocera Database 227
- Emptying the 228
- Database 228
- Working with Server Log Files 229
- Email Setup 231
- Email Setup ··· 233 233
- Working With Locales 235
- Language Packs 236
- Grammars 236
- Dialing Plan 237
- Appendixes 239
- Installation Details 241
- IP Port Usage 243
- Environment Variables 244
- Voice Command Reference 249
- Voiceprint Administration 250
- Index ··· 251 251
- Index ··· 253 253
- Index ··· 255 255
- Index ··· 257 257
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