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34 ··· Vocera Configuration Guide
Upgrading Vocera Software
This section summarizes the steps for upgrading from an earlier version of
Vocera.
To upgrade Vocera software:
1. Use the backup utility in your current Vocera installation to backup your
data. The Vocera installation program does not remove this backup file or
the \vocera\backup directory where it resides.
See Backing up Vocera Data on page 35.
2. If the Telephony server software is installed on the same computer as the
Vocera server software, remove the Telephony server software first.
See Removing the Vocera Telephony Server on page 106.
3. Remove the Vocera server.
See Removing Vocera Software on page 35.
Important: The installation program does not remove all the files or
subdirectories in the \vocera directory—those that remain contain data that
will be used after you upgrade. Do not delete these files or subdirectories.
4. If the Badge Utilities are installed on a stand-alone computer, upgrade them
also. See Removing an Earlier Version of the Badge Utilities on
page 58.
5. Install the new Vocera software.
Install into the existing \vocera directory. See Running the Installation
Program on page 35.
When you reboot your computer at the end of the installation, the Vocera
server launches and automatically restores your data.
If you also need to install the Telephony server, see Installing the Telephony
Software on page 105.
If you changed data in the properties file for the Vocera server
(vocera\server\properties.txt) or the Telephony server
(vocera\dialogic\telproperties.txt), merge the changes into the
corresponding file in your new installation. See Upgrading Properties Files on
page 37.
- Vocera Configuration Guide 1
- What’s New? 3
- Time zones for 4
- Support for 4
- What’s New? ··· v 5
- Contents 7
- Contents ··· ix 9
- Contents ··· xi 11
- Contents ··· xiii 13
- Introduction 15
- Components 16
- Software 16
- Utilities 16
- Specialized 17
- Optional 18
- About This Guide 19
- Installation and Setup 21
- System Requirements 23
- Requirements 24
- Administration 26
- Configuration 27
- Hardware 27
- Multi-Site 27
- Setting Up Dr 30
- Configuring 31
- Upgrading Vocera Software 34
- Backing up Vocera Data 35
- Removing Vocera Software 35
- Upgrading Properties Files 37
- Fault Tolerant Configurations 41
- Prerequisites for a Cluster 43
- Setting Up the 45
- Primary Server 45
- Secondary 47
- Creating the Tomcat Resource 48
- Testing the 51
- Making the 52
- Available 52
- Badges ··· 55 55
- Removing an 58
- Earlier Version 58
- Specifying TCP/IP Properties 59
- Configuring New Badges 63
- Using the 64
- Properties 64
- Setting General 65
- Setting Security 66
- About WPA 69
- Setting TCP/IP 70
- Advanced 72
- Configuring a Test Badge 74
- Configuring New Badges ··· 75 75
- Configuring New Badges ··· 77 77
- Managing Badge Properties 79
- Restoring Factory Settings 81
- How to Restore 82
- Factory Settings 82
- Displaying the 86
- Navigating in 88
- Monitoring Badge Activity 89
- About Vocera Telephony 93
- Upgrading Vocera Telephony 106
- Removing the 107
- Telephony 107
- Connecting Telephony Cables 113
- Managing Vocera Telephony 117
- Working with Phone Numbers 118
- Configuring Access Codes 119
- Configuring Toll Info 120
- Configuring Telephony PINs 121
- Additional Setup 122
- Selecting a Site 124
- Shutting Down 126
- Control Panel is 126
- Troubleshooting Telephony 129
- PROCESS.4 = TELEPHONY 134
- Working with Pagers 135
- Pagers and 136
- Subscriber IDs 136
- Forwarding 137
- Calls to a Pager 137
- Users and Groups 143
- Setting Up Users and Groups 145
- Collecting Site 146
- Collecting User 146
- Name Data 146
- Collecting 147
- Group Data 147
- Setting Up 148
- Users and 148
- Completing the Configuration 149
- Testing the Configuration 152
- Managing User Profiles 155
- Before You Add Users 156
- Managing the Inner Circle 160
- Removing User Profiles 162
- Working with Groups 163
- About Groups and Sites 165
- Group Managers 165
- The “Everyone 166
- Everywhere” 166
- About the “Panic” Group 167
- About the “Operator” Group 167
- Recording a Name for a Group 167
- About Groups and Departments 168
- Departments 169
- About Call Forwarding 170
- About Instant Conferences 171
- Working with Permissions 173
- Accumulating Permissions 174
- Default Permissions 174
- Revoking Permissions 175
- Using the Address Book 177
- Sample Address Book Entries 179
- Night-Bell 180
- User Console Overview 181
- Speech Recognition 183
- Voiceprint Authentication 185
- Voiceprint Commands 186
- Troubleshooting Voiceprints 187
- Alternative 190
- Spoken Names 190
- Recording Utterances 191
- Recording 193
- Badge User 193
- Utterances 193
- Sites and Locations 201
- Working with Sites 203
- Site Terminology 204
- About the 205
- Current Site 205
- Global Site 205
- Using Site Filters 206
- Transferring Site Data 206
- Recording a Name for a Site 206
- Working with Sites ··· 207 207
- Working with Locations 209
- Defining Locations 210
- Recording a Location Name 211
- Server Administration 213
- Shutting Down Vocera 216
- Logging Off 217
- Hiding the 218
- Vocera Server 218
- Control Panel 218
- System Settings 221
- Maintaining the Server 223
- Importing Data 224
- Templates 225
- Sites and 226
- Validating and 226
- Exporting Data 227
- Updating the Vocera Database 227
- Emptying the 228
- Database 228
- Working with Server Log Files 229
- Email Setup 231
- Email Setup ··· 233 233
- Working With Locales 235
- Language Packs 236
- Grammars 236
- Dialing Plan 237
- Appendixes 239
- Installation Details 241
- IP Port Usage 243
- Environment Variables 244
- Voice Command Reference 249
- Voiceprint Administration 250
- Index ··· 251 251
- Index ··· 253 253
- Index ··· 255 255
- Index ··· 257 257
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